![]() During a Tipps hearing, Tovar provided testimony stating she first became aware of the arbitration agreement after she filed her lawsuit. In her sworn statement, Tovar asserted that she had never seen, read, nor agreed to be bound by the terms of the arbitration policy. Tovar submitted to the court a sworn affidavit stating she was wholly unaware of the mandatory arbitration agreement. In addition, the company claimed Tovar implicitly assented to the arbitration policy by continuing her employment relationship with Alorica after the policy was put in place. In response, Alorica filed a motion to compel the dispute to arbitration.Īccording to Alorica, Tovar explicitly assented to the company’s mandatory arbitration agreement through electronic means. ![]() – El Paso, November 26, 2018), a woman, Tovar, filed a lawsuit against her former employer, Alorica, claiming the company illegally committed disability discrimination and also retaliated against her for pursuing workers’ compensation claims. The Eighth District Court of Appeals in El Paso has affirmed a trial court’s order denying arbitration in a discrimination and retaliation lawsuit.
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